Frequently Asked Questions

Q: How do I add a product to my cart? Delete something from my cart?

A: Once you have added a title to your shopping cart via the "Click here to buy:" link of your choice on any book presentation page, the contents of your shopping basket will then be displayed.
To delete items or change quantities, make the appropriate changes in the quantity field associated with each title (quantity 0 in order to remove the title), then click the "update quantity" button. When you are ready to check out, click on the "Proceed to checkout" button to begin the payment process.

Q: What are your online book shipping rates and delivery times?

A: For U.S. Addresses:

• USPS Priority Mail with Delivery Confirmation: $4.50 for first book, $0.50 for each additional book. Allow 2-5 business days after the day your order ships from our warehouse.

For International addresses:

• International orders will be shipped via Airmail: $9.00 for the first book and $1.00 for each additional book. Allow 2-5 weeks after the day your order ships from our warehouse.

Q: I have a question about my order. How can I contact Seven Stories Press?

A: You may write to orders@sevenstories.com to request information about the status of your order. All other Seven Stories Press contacts are provided on the Contact Us page.

Q: I am a bookstore or distributor, how can I place on order for Seven Stories books?

A: Bookstores and wholesalers should order from the following distributors:

In the US:
Consortium Book Sales and Distribution
045 Westgate Drive, Suite 90
St Paul, MN 55114
1-800-283-3572

In Canada:
Publishers Group Canada
250A Carlton Street
Toronto, ON M5A 2L1
1-800-663-5714
1-800-565-3770(fax)

In the U.K. and European Union:
Turnaround Publisher Services Ltd.
Unit 3 Olympia Trading Estate
Coburg Rd., Wood Green
London N22 6TZ, England
(0181) 829-3000
(0181) 881-5088 (fax)

In Australia
Palgrave Macmillan
627 Chapel St.
South Yarra, VIC 3141
Australia
Tel: 61-3-9825-1111
Fax: 61-3-9825-1010
palgrave@macmillan.com.au

For retail orders please call (800) 596-7437 or order via this website.

Q: How does Seven Stories Press protect my personal information?

A: Our privacy policy may be found here.

Q: Will Seven Stories Press sell my email or other personal information to others?

A: We will not sell your email address to third parties.

Q: Do I have to sign in to use the Seven Stories site?

A: It is not necessary to create a user account to browse the site or sign-up for newsletters. The first time you make a purchase on the site, a user account will automatically be created for you. This allows you to save your shipping, billing addresses and credit card numbers with us, to save time with future orders. All credit card numbers are stored in a 128-bit encrypted server. You may delete any or all of your stored adresses and credit card numbers at any time.

Q: How can I receive information on the latest releases from Seven Stories Press?

A: You may sign up to receive email alerts on any of our subject and book pages. You will receive periodic emails containing information on our latest book releases.

Q: I have other questions, who should I contact?

A: All other Seven Stories Press contacts are provided on the Contact Us page.